Customer Service Advisor
Mansfield
Up to £28,000 (DOE)
Full Time | Monday – Friday
We are currently recruiting for a Customer Service Advisor to join a growing and supportive business based in Mansfield. This is an excellent opportunity for someone who enjoys building relationships, providing outstanding customer service, and working in a fast-paced, team-focused environment.
The Role
As a Customer Service Advisor, you will be responsible for managing customer accounts, acting as the main point of contact, and ensuring a seamless service from enquiry through to resolution. This role offers variety and the opportunity to build strong, long-term relationships with customers.
Key Responsibilities
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Managing and developing relationships with assigned customer accounts
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Acting as the main point of contact for customer enquiries
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Handling queries, issues and escalations professionally
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Coordinating with internal teams including Sales, Operations and Finance
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Processing orders and ensuring customer commitments are met
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Maintaining accurate customer records within CRM systems
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Supporting customer retention and identifying growth opportunities
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Monitoring customer satisfaction and service delivery
About You
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Previous experience within Customer Service, Account Management or Sales
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Strong communication and relationship-building skills
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Excellent organisational and problem-solving abilities
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Ability to manage multiple priorities in a busy environment
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Commercial awareness and customer-focused mindset
What's in it for you?
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Salary up to £28,000 DOE
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Supportive team environment
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Growing and stable business
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Opportunity for progression and development
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Monday to Friday working (no weekends)
If you're a proactive Customer Service professional looking for your next opportunity in Mansfield, we'd love to hear from you.
Apply now for immediate consideration.
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