Operations Director
NG8, Nottingham
£70,000 - £80,000 + company bonus which will increase every year
Mon – Fri 7:30am – 5pm OR 8am – 5:30pm
Looking for someone to start as soon as possible
Job Purpose
To provide strategic and operational leadership for the safe, efficient, compliant and cost effective distribution. The role is responsible for leading all depot operations, ensuring excellent customer service, optimising logistics, fleet and stock management, maintaining regulatory compliance and driving commercial performance.
Working closely with the team, the postholder will deliver operational excellence, develop strong customer relationships, identify continuous improvement opportunities, and contribute to the overall growth and success of the business.
Job Responsibilities
- Manage the day to day operations of the Nottingham depot
- Lead, coach, motivate and develop the depot team to achieve business objectives
- Purchase fuel for vehicles daily at the best possible price, considering market trends and global events
- Manage the company vehicle fleet, including maintenance, licensing, compliance and replacement planning
- Ensure compliance with Dangerous Goods regulations, health and safety requirements and driver training standards
- Prepare quotations, negotiate and secure sales with both business and domestic customers by phone, email and in person, using the internal sales system
- Build and maintain strong customer relationships by understanding and responding to customer needs
- Support yard operations by filling customer fuel containers and, when required delivering barrels using a 7.5-tonne vehicle
- Monitor product costs and set pricing to maximise profitability while maintaining excellent customer service
- Keep up to date with new products and industry developments
- Identify and implement continuous improvement initiatives to improve efficiency and maintain a competitive advantage.
- Monitor stock levels
Skills Required
- Proven success at managing successful operations
- Team management and motivation
- Excellent customer engagement and relationship building skills
- Logical thinking, with a proven track record of problem solving
- Strong numeracy (minimum B at GCSE maths)
- Strong teamworking ethic, with a willingness to ‘go the extra mile’ when required
- Commitment to business success
- Excellent communication and negotiation skills
- Microsoft Office Literacy
- Attention to detail
- Good sense of humour
EMA25