Planning and Diary Bookings Coordinator

Scheduler & Planning Coordinator
Mansfield | £35,000 per annum (potential increase for the right candidate)
Hours: 8.00am–4.30pm or 9.00am–5.30pm (flexible)
Office-based

An established and growing organisation is seeking a highly organised Scheduler & Planning Coordinator to join their busy operations team. This role plays a crucial part in ensuring engineers are allocated effectively, appointments are well-planned and communication flows smoothly between clients, tenants and internal teams.

If you enjoy coordinating people and tasks in a fast-paced environment where no two days are the same, this could be an excellent opportunity.

Key Responsibilities

  • Schedule all jobs for engineers and subcontractors.

  • Allocate engineers based on job duration, location, qualifications and material readiness.

  • Send appointment confirmation emails for quotation/email-based jobs.

  • Identify material requirements and request stock from the Estimating Manager.

  • Coordinate delivery or collection of materials for engineers.

  • Rebook no-access jobs and ensure systems are kept fully updated.

  • Flag jobs that may exceed target dates, supporting SLA compliance.

Additional Duties

  • Handle engineer calls relating to unsatisfactory EICRs and book follow-up work within required timescales.

  • Add appointments into the EICR tracker and ensure first visits are scheduled 8–10 weeks before due dates.

  • Confirm tenant appointments and act as the first point of contact for rearrangements.

About You

  • Highly organised with strong time-management skills.

  • Experience in scheduling, planning, coordination or diary management (preferred but not essential).

  • Confident communicator across engineers, clients and tenants.

  • Strong IT skills; experience using scheduling/CRM systems would be advantageous.

  • Able to manage multiple priorities in a fast-paced setting.

What’s on Offer

  • £35k starting salary, with potential for an increase for an exceptional candidate.

  • Flexible start/finish times (8–4.30 or 9–5.30).

  • Supportive environment within a stable and expanding business.

  • Full training and opportunities for continued development.

If you’re proactive, detail-focused and thrive in a coordination role, we’d love to hear from you.