Temporary Customer Service Advisor

Temporary Customer Service Advisor
Alfreton, Derbyshire
£12.71 per hour
Monday to Friday | Shifts between 9:00am - 6:00pm
July Start Available
 
Are you passionate about delivering excellent customer service and enjoy speaking with people? We are currently recruiting for a Temporary Customer Service Advisor to join a friendly, fast-paced team based in Alfreton.
This is a fantastic opportunity to gain valuable experience within a well-established business where you'll be part of a supportive team, helping customers and ensuring they receive a first-class service.
 
What You'll Be Doing: 
  • Handling customer enquiries via telephone and email
  • Processing customer orders accurately and efficiently
  • Resolving customer queries and complaints in a professional manner
  • Updating and maintaining customer records using internal systems
  • Liaising with internal departments regarding orders and deliveries
  • Supporting the wider team with administrative duties
  • Delivering a positive customer experience on every interaction
What We're Looking For:
  • Previous experience within customer service, administration, retail, hospitality, call centre or office environments
  • Excellent communication and interpersonal skills
  • A confident and professional telephone manner
  • Strong attention to detail and accurate data entry skills
  • Good IT skills, including Microsoft Office
  • Ability to multitask and prioritise workloads effectively
  • A positive attitude and willingness to learn
  • Experience working towards targets or service levels would be beneficial but is not essential
What's In It For You?
  • Competitive hourly rate of £12.71 per hour
  • Monday to Friday working hours – no weekends
  • Friendly and supportive team environment
  • Valuable office-based customer service experience
  • July start available
  • Opportunity to develop administration and customer service skills within a reputable business
If you're organised, customer-focused and looking for your next opportunity, we'd love to hear from you.
 
Apply today to be considered for this exciting opportunity.
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